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Effective Date: 09/01/2024

At Social Justice Solutions (SJS), your privacy is of utmost importance to us. We are committed to protecting the personal information you share with us, ensuring that it is used responsibly and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our expungement services, re-entry support programs, social service hubs, estate planning, real estate, contract services, and community clinics.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

Personal Identification Information: Name, address, email address, phone number, date of birth, and other personal details necessary for the services we provide.
Legal and Financial Information: Information related to legal matters, criminal records, financial situations, estate details, property information, and contractual agreements.
Service Usage Information: Information about how you interact with our website, services, and communications, such as IP addresses, browser type, and pages visited.
Sensitive Information: If necessary for specific services (such as re-entry programs or expungement services), we may collect sensitive information, including health information, criminal history, and employment records.

2. How We Use Your Information

The personal information you provide is used for the following purposes:

To Provide Services: To deliver expungement services, re-entry support, estate planning, real estate, contract assistance, and other services you request.
Legal Compliance: To assist with legal documentation and ensure compliance with applicable laws and regulations.
Improvement of Services: To evaluate and improve our programs and services based on usage trends and client feedback.
Communication: To send updates, notifications, and responses to inquiries or requests related to our services.
Security: To protect the integrity of our systems and ensure the safety of your information.

3. How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, in certain situations, we may share your information with:

Service Providers: Trusted third-party vendors who assist in the delivery of our services (e.g., legal professionals, financial advisors, or social workers). These parties are bound by confidentiality agreements and are prohibited from using your information for purposes outside of their scope of work with SJS.
Legal Authorities: In compliance with applicable laws, we may be required to disclose information to law enforcement or government authorities to fulfill legal obligations or protect the rights, property, or safety of individuals.
With Your Consent: We will share your information with others if you provide explicit consent for such sharing.

4. Data Security

We take the protection of your personal information seriously and employ appropriate physical, electronic, and administrative safeguards to ensure its security. Our measures include:

Encryption: All sensitive information transmitted through our website is encrypted using secure protocols (e.g., SSL).
Access Controls: Personal information is restricted to authorized personnel who need access to perform their job functions.
Regular Audits: We regularly review and update our security measures to protect against unauthorized access, data breaches, or misuse of information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once personal information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

As a user of our services, you have the following rights concerning your personal information:

Access: You have the right to request access to your personal information and receive a copy of the data we hold about you.
Correction: You have the right to request correction or update of inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to legal or contractual restrictions.
Data Portability: You can request a copy of your personal information in a structured, commonly used format.
Objection to Processing: You may object to certain types of data processing, including marketing communications.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to the services provided by SJS, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how visitors use our site and provide personalized content. You can choose to disable cookies through your browser settings; however, some parts of our website may not function properly without them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Social Justice Solutions (SJS)
Email: info@justicesolutiongroup.com
Phone: (561) 288-0117